Remote and location-independent between GMT-9 and GMT+3
We’re looking for smart, humble, go-getters to join our team at Makrwatch. Our vision is to create unique career and financial opportunities for hundreds of thousands of content creators around the world, regardless of their location.
Makrwatch’s mission is to evolve influencer marketing to become more transparent, sustainable, and focused on improving people’s lives. We provide a full-service solution to help brands collaborate with YouTube creators to create exciting influencer marketing campaigns.
Client Managers at Makrwatch develop strong professional relationships with their clients and continuously strive to achieve exceptional campaign results by educating, inspiring, and innovating with their clients. Client Managers are focused on helping clients scale their customer acquisition efforts while maintaining great performance.
Effective, clear and concise communication is essential for this role. The ideal candidate should have exceptional interpersonal skills, a high level of empathy, and also be adept at nonverbal communication in order to build strong professional relationships with clients, peers and the wider team. Client Managers are expert listeners, ask great questions and have a strategic mindset when it comes to negotiations.
In addition to working closely with clients, you will also be focused on the profitability of the accounts, bring new ideas for growth and discover other services Makrwatch could potentially offer to clients. This role requires you to help clients transition from the pilot stage of a campaign to the scale stage, understanding the iterations and changes needed to continuously achieve the clients’ target performance, and to quickly adapt and switch strategies as the clients’ needs and performance goals change.
You will work closely with other members of the Makrwatch team to enhance the overall customer service experience (both creators and clients), grow company revenue, implement new ideas and improvements, and help improve the product with client feedback.
You will work with a small team and challenge yourself everyday to deliver quick results, solve issues, identify opportunities for growth and optimization, and leverage data insights to help clients grow their business in a growing, fast-paced, and exciting industry.
Client Managers should be communicative, resourceful, responsible, flexible, adaptable, proactive self-starters, creative and strategic thinkers, data-driven, sales-oriented, creative problem-solvers, and enthusiastic about taking on big responsibilities. The ideal candidate will have industry experience working in an advertising agency, or in a related marketing role with a heavy focus on customer service or sales. This position requires a constant consultative approach to customer support, strong analytical skills, and the ability to thrive when delivering large volumes of work against tight deadlines.
This is a full-time, remote position.
Curious to see what current and past Makrwatch team members had to say about working at the company? Check out our latest reviews on Glassdoor!
At Makrwatch we learn from our differences, embrace them and are grateful for them, as they benefit our employees, our customers and our products. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.